Refund and Returns Policy

Last Updated November, 2025

Overview

Your satisfaction matters. This policy explains when refunds or replacements can be issued for products purchased on REDACTED.

🛍️ Eligibility for Returns

• To qualify for a return:
• Request must be submitted within 14 days of delivery.
• Item must be unused, unwashed, and in the same condition received.

📥 How to Request a Return

1. Email us at [email protected]
2. Include:
   • Order number
   • Product name
   • Reason for return
   • Photo evidence (if applicable)

Once approved, you will receive instructions for mailing the item back.

📦 Return Shipping Costs

Customers are responsible for return shipping costs unless the product arrived damaged or incorrect.

We do not accept “return to sender” shipments without prior approval.

💵 Refunds

Refunds are issued to the original payment method once the returned item is received and inspected.

Refunds may be denied if:

• The product is non-returnable (e.g., personalized items)
• The item is worn, damaged, or dirty
• The request was submitted after the return window

🔄 Exchanges

We offer exchanges only for defective or incorrect items.
If the exact product is unavailable, store credit or a refund will be issued.

❗ Non-Returnable Items

• Clearance items
• Digital products
• Personalized prints
• Used items